ItStrategic is set up to provide every aspect of your IT infrastructure needs. We can: ItStrategic is a single service that can provide the advice, equipment, software, installation &setup for your total IT infrastructure.. including:
ItStrategic provides comprehensive IT support for a range of small to medium organisations. This can include: Where you choose to arrange a support agreement, we proactively monitor the status of your server, your ISP connection and any other relevant services, offer our services at a discounted rate and provide tailored documents to assist you in trouble-shooting for yourself. By actively monitoring your services, we can assist in identifying recurring problems, can often resolve problems remotely and we gain a more thorough understanding of your set-up ensuring more efficient support. Problem occurs – you call! Wherever we can, we assist over the phone – saving the time and cost of travel. “Phone solvable” queries vary from simple software glitches (“Word seems to be behaving strangely!”) to assessment and recovery of ISP outages. For many clients, we install VCN Software to enable real time visuals and control of your individual PC – we can then discuss problems on your PC with the technician and the end-user both viewing the same screen. For many areas of assistance, it’s more practical and easier to have a Technician visit you. We can usually have someone on–site the same day as a request is made – and if it’s urgent, we’re happy to offer a premium service.


Whatever Information Technology Equipment you’re looking to purchase, we sell it. ItStrategic re-sells for most major brand name IT equipment and a range of distributors. Whatever the equipment is, ring and we’ll provide or help with advice on what will best suit your needs as well as provide a quote. Software.. We also re–sell software and are happy to advise on the software that will best suit your needs. Where most suitable, ItStrategic uses open source software – but also sells: * Sophos Anti Virus. After extensive research into the “Anti Virus Software” industry, we have chosen Sophos as most suitable for small to medium business and are a reseller for Sophos. We would be happy to discuss the features of this software and provide a quote for a licence for your organisation and for installation. Further Sophos information can be found here


ItStrategic has its own server farm co-located in a high-end Melbourne based facility. This includes: Our hosting servers include: Our email service is provided via FastMail. After extensive research of available services, we have found FastMail to be the best combination of cost, up–time, reliability and breadth of functionality. FastMail functions / options include:

We’re set up to provide highly tailored hosting to meet your specific needs. We have clients with sophisticated networks of domain names, content presentation, email diversions etc through to clients with very basic 2–3 page sites seeking to keep hosting costs to a minimum.

The best way to assess how we could help you is to get a quote. Describe exactly what you need and we’ll put together a package to suit you.

For a printable copy our pricing summary click here.

Co-location.. Are your hosting needs bigger than just needing hosting? We can provide co-location facilities including: server purchase / lease
If you’d like a www.something or name@something for yourself or for your business, we can help you.

Master Contract: Exhibit A:
http://resellers.tucows.com/contracts/tld/exhibita



ICANN Policy:
http://www.icann.org/dndr/udrp/policy.htm

If it’s Information Technology related, we can help assess what will help you best! Our clients call us with a range of requests:

I need a new printer - What’s best on the market
My anti virus software has ‘spat the dummy’ - What should I do?
I’m setting up a new office - Can you help work out what I need?
My laptop won’t print to my printer on the network - Can you fix it?
I’ve got a message saying I’ve got a virus? - Can you work out if I have?
When I open files on my network, they open very slowly? - What’s wrong?
I need a risk management plan for backing up – Can you help?
My back-up has run out of room!
3 locations, all need to access the same information - What’s the most cost effective, secure & appropriate way to make this happen?
I’m building a business based on the internet - Can you integrate my website & my business processes?

Early assessment and advice is a key to many of these queries. If you’re planning IT changes or have a problem, the sooner you get advice the better.



As a general rule, we’re happy to offer an Initial hour of consultation for free. You get to assess us, we get to assess the job to see if we’re the best people to help (or we’ll refer you to the most appropriate service) with no strings attached!