IT Support Packages, Emergency Support & Remote Helpdesk

Our budget, essential support package provides robust, fundamental maintenance over your key network operations and security. We deploy only the most essential maintenance tasks such as Anti-Virus, server and device monitoring to keep your business operations running efficiently.

Features:
✓ Quarterly IT Health Review
✓ Remote Support
✓ Quarterly Health Review
✓ Managed Endpoint Security and Anti-Spam Technology
✓ 24/7 Advanced Performance Monitoring

The Essentials IT Support Package is ideal for:
• Businesses of all sizes looking for a no-frills approach to manage their fundamental IT needs.
• Small businesses with simple networks that do not require comprehensive maintenance.
• Start ups and small businesses with limited budgets for IT support.

Our fixed IT support package is built around a strategy of proactive monitoring. We provide regular and comprehensive preventative maintenance and robust real-time monitoring of your critical devices to pre-empt issues before they occur, ensuring your business is protected from threats and  running smoothly.

Features:
✓ 24/7 Advanced Performance Monitoring
✓ Proactive & Scheduled Audits & Maintenance
✓ Quarterly Health Review
✓ Managed Endpoint Security and Anti-Spam Technology
✓ Patch Management
✓ Network Operations Centre

TheProactive IT Support Package is ideal for:
• Businesses of all sizes looking to recover their time and resources using a responsive and hands-on team to perform regular maintenance, critical updates and security measures.
• Individuals and organisations running complex networks that need proactive monitoring and maintenance.
• Businesses struggling to manage distracting IT outages and preventable issues, costing team members time and resources to solve.

Our comprehensive and fully managed covers your technology needs from top  to bottom. We assess your  existing network, growth and  goals and provide an adaptable and strategic blueprint to keep your business looking forward.  Our techs will handle every aspect of your network, data, security  and user support for a fixed monthly price.

Features:
✓ Complete Employee Administration
✓ 24/7 Identity Threat Detection & Response (ITDR)
✓ Managed Endpoint Detection & Response (EDR)
✓ Cyber Security Awareness Training (CSAT)
✓ Device Management
✓ Managed Cloud Backup
✓ Password Management
✓ Managed Cloud SPAM Filter
✓ Scheduled Audits & Maintenance
✓ Monthly IT Health Review
✓ Real Time Optimisation

The Complete IT Support Package is ideal for:
• Businesses of all sizes looking to recover their time and resources using a responsive and hands-on team to perform regular maintenance, critical updates and security measures.
• Entrepreneurs who need an experienced, adaptable and strategic IT partner to help them with their long term goals.
• Clients under pressure and out of budget who are struggling with their existing IT load from using outdated technology, systems, software and practices.