24/7 Managed Detection and Response (MDR)

Cyber threats don’t clock off at 5pm — and neither should your IT security.


Cyberattacks can happen fast, and often silently. Without constant vigilance, most businesses are left exposed.

Managed Detection and Response (MDR) is the modern answer to an age-old problem: how do you protect your business from evolving cyber threats without the costs and complexities of building your own, in-house security operations centre?

The future of cybersecurity is proactive, real-time, and always-on. Make no mistake, 24/7 MDR isn’t just a "nice-to-have" — it's the essential frontline defence for your business.

we canisolate and remediate resources within an 8 minute mean time, even in the middle of the night!

Extremely Rapid Incident Response Time: With our global, 24/7/365 Security Operations Centre (SOC), IT Strategic can isolate and remediate resources within 8 minutes on average - even in the middle of the night!

What is Managed Detection and Response?

Managed Detection and Response, or MDR, is a fully managed cyber security service that proactively monitors your IT environment around the clock, detecting suspicious activity and rapidly responding to threats before they can do real damage.

It’s like having a highly trained team of cybersecurity experts working in the background 24/7 — hunting threats, investigating incidents, and neutralising risks — all so you can stay focused on your business.


Key Benefits of MDR for Businesses & Not-For-Profits

  • 24/7/365 Expert Monitoring: Your business is always protected — even while you sleep and on your days off. Cyber threats don’t stick to business hours, and now with our global monitoring and response team, neither do we.

  • Always-On Security Operations Centre (SOC): Our round-the-clock response team do more than just monitor; they actively fight cyberattacks every day. This vigilance empowers them to quickly respond to and resolve threats as they happen, providing continuous protection for your business.

  • Extremely Rapid Incident Response Time: Our experts move blazingly fast to contain and neutralise threats, minimising damage and downtime for your business. In fact, we’ll isolate and remediate resources within 8 minutes on average, even in the middle of the night!

  • Advanced Threat Intelligence: Stay protected against the latest threats with access to global threat intelligence and cutting-edge detection technologies. Enable continuous threat-hunting and historic collection of activity logs from your devices, users and other compatible cloud systems with our Managed Security Information and Event Management (SIEM).

  • Monitor device activity and signals for suspicious behaviour with Endpoint Detection and Response (EDR): Identify threats that have established a foothold under the watch of the antivirus and take swift action before it’s too late.

  • Identity Threat Detection and Response (ITDR) for Microsoft 365 and Google Workspace: Defend your productivity cloud by defining user-activity baselines, detecting suspicious patterns, token theft, impossible travel detection, and more.

  • Cost-Effective Enterprise-Grade Security: Get enterprise-grade security without the enterprise-level price tag. No need to hire and manage your own in-house security team - our services scale for SMEs and NFPs of any size.

  • Tailored Insights: We deliver customised security insights and recommendations specific to your business's environment, ensuring that you're protected against the threats that are actually targeting your business.

  • Complete Peace of Mind: With trusted cyber security and response experts watching over your business 24/7, you can focus on growth, innovation, and delivering exceptional service to your customers.


Why Choose IT Strategic for MDR?

Our solutions can be tailored to cover a range of IT security and service solutions. We offer:

  • A local, Australian-based support team, backed by global detection and response expertise;

  • Tailored solutions specialising in SMEs, distributed and remote teams, and not-for-profit organisations;

  • Transparent, jargon-free technical expertise;

  • A proven track record of protecting hundreds of businesses like yours.


Are You Ready to Take Charge of Your Cyber Defences?

Don’t wait for a breach to find out you needed better protection. Talk to our team today about how Managed Detection and Response (MDR) can keep your business safe, secure, and ahead of the curve.