IT Support Packages
Essentials
IT Support Package
Robust, fundamental maintenance covering your key network operations, security and monitoring built for lean budgets without compromising protection.
24/7 Advanced Performance Monitoring
Managed Endpoint Security & Anti-Spam
Remote Support (business hours)
Quarterly IT Health Review
Flexible add-on services available
Best for start-ups, small businesses with simple networks, and organisations looking for a no-frills approach to core IT management.
Proactive
IT Support Package
A fixed monthly package built around proactive monitoring and preventative maintenance — stopping problems before they affect your team and bottom line.
< Everything in Essential, plus:
Scheduled Preventative Maintenance Audits
Patch & Security Management (OS + 3rd party)
Network Operations Centre (NOC) support
Ideal for businesses running complex networks, teams frustrated by preventable IT outages, and organisations that need regular maintenance without unpredictable costs.
Complete
IT Support Package
A comprehensive, fully managed IT partnership covering every aspect of your network, data, security and user support — for a single fixed monthly price.
< Everything in Proactive, plus:
Unlimited Remote & Onsite Support
Monthly IT Health Review (not quarterly)
Real-Time Optimisation via NOC
Full Backup, Storage & User Management
Strategic IT Blueprint for long-term growth
Perfect for growing businesses that want a strategic IT partner, organisations under pressure from outdated systems, and teams that want to reclaim time spent on IT issues.